Terms and Conditions

Biyani House Revesby Women’s Shelter (“Biyani House”) is registered as a charity with the Australian Charities and Not for Profits Commission.

These terms and conditions are governed by the law in force in the State of New South Wales.

Biyani House may change or modify these terms and conditions at any time and you agree to be bound by these terms and conditions as changed or modified. Notice of any changes or modifications will be provided by publishing the revised terms and conditions on this website only, and separate notification will not be given to you individually.

All pricing and transactions on this website are stated in Australian Dollars (AUD).

By completing a donation you certify that:

  1. you accept these Terms & Conditions and the Privacy Policy; and

  2. you understand you can cease communication, or access and change your personal information by emailing info@biyanihouse.org.au.

We only use your information to process your donations and communicate with you about our charitable objectives.

Donations by individuals can be made in the form of one-off donations, regular gifts, or bequests. Biyani House can provide official receipts for approved donations of $2.00 or more. Donors providing single gifts receive a receipt for each donation and regular gifts receive an annual receipt, unless otherwise requested. Biyani House accepts anonymous donations but is unable to issue a tax-deductible receipt to the donor in such circumstances.

Refund Policy

To seek a donation refund you must contact Biyani House within 14 days of the donation transaction by email to accounts@biyanihouse.org.au.

Any donation, purchase, or other transactions made through the website by a user inserting that user’s credit card details is final and not disputable. Where there has been an unauthorised use of a user’s credit card, and the unauthorised nature of that use is proved on the balance of probabilities, then the donation may be considered for refund.

Biyani House thoroughly considers all requests for a refund and will ensure that genuine errors are corrected, however we are under no obligation to give refunds and the decisions on refunds will be at the discretion of Biyani House. Please make sure that the amount you enter is the amount you wish to donate. If you would like to request a refund please provide details of how you made the donation, the amount, the date and the circumstances justifying your request.

If a donation is refunded, the associated tax receipt is no longer valid and should be securely destroyed. Please note it is your responsibility to submit correct receipts to the ATO (Australia Taxation Office).

Purpose of your donation

Biyani House will determine where the funds are directed within its services. If a donation is designated to a specific project, Biyani House will use reasonable endeavours to direct that donation to the designated project but is not obligated to comply with such requests. Donations of gifts in kind will also be directed as determined by Biyani House. Biyani House reserves the right to have the ultimate unconditional discretion to redirect donations in line with our Fundraising Guidelines.

Fundraising Guidelines

In line with the Fundraising Institute Australia code we will not accept a donation where:

  • there is a reasonable belief that the donor is in vulnerable circumstances or lacks capacity to make a decision to donate; or

  • accepting the donation would compromise the interests and objectives of our cause; or

  • the cost of accepting the donation will be greater than the value of the donation; or

  • there is reason to believe that accepting the donation may give rise to litigation.

Biyani House cannot accept funds raised in a way that is contrary to our values or may be seen to compromise or contradict the work Biyani House does. As a general rule Biyani House will NOT enter into a fundraising agreement or accept donations from individuals, groups, or corporations (as cash, pro-bono or gifts in kind) that are involved in activities that are incompatible with the objects of our cause, including the following:

  • Illegal activities

  • Violence

  • Discrimination

  • Irresponsible use or sale of Alcohol (and/or drugs)

  • Irresponsible use or sale of Tobacco

  • High safety risks

  • Risks to children and young people

  • Nudity or sexual imagery

Privacy Policy

Biyani House respects the privacy of all individuals, companies, and community organisations that donate money and/or goods in support of our work. Personal information gathered through donations is entered into a secured database for receipting and communications purposes. We will collect, use and disclose personal information in accordance with our Privacy Policy.